Effective Date: 1st January, 2025
At RedMountMedia, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our camera and accessories rental services.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
b. Rental Information:
- Items rented
- Rental dates
- Pickup and return preferences
c. Technical Information:
- IP address
- Browser type and version
- Device information
- Cookies and usage data
2. How We Use Your Information
We use the information collected to:
- Process and manage your rental orders.
- Communicate updates about your rentals, including confirmations and reminders.
- Provide customer support and respond to inquiries.
- Improve our website, services, and user experience.
- Prevent fraudulent transactions and ensure secure payment processing.
- Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:
- Service Providers: With third-party vendors who assist us in delivering our services, such as payment processors, delivery services, and IT support.
- Legal Requirements: When required to comply with legal obligations, enforce our terms and conditions, or protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent where processing is based on your consent.
- File a complaint with a relevant data protection authority.
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to track preferences and activity. You can control or disable cookies through your browser settings, but doing so may limit some functionalities of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the “Effective Date” revised.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: kishor.redmountmedia@gmail.com
- Phone: +91 8810642896
- Address: Gali No 1/8, D-Block, Jaiswal Hardware, Near Jagram Chowk, Mukandpur, New Delhi – 110042
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting [Your Website/Business Name] with your camera and accessories rental needs.